{"id":50684,"date":"2021-03-09T09:00:00","date_gmt":"2021-03-09T09:00:00","guid":{"rendered":"https:\/\/wordpress2.hdnweb.com\/2021\/03\/09\/mitchells-q1-industry-trends-report-examines-the-ongoing-effects-of-covid-19-and-implications-for-property-casualty-claims-and-collision-repair\/"},"modified":"2021-03-09T09:00:00","modified_gmt":"2021-03-09T09:00:00","slug":"mitchells-q1-industry-trends-report-examines-the-ongoing-effects-of-covid-19-and-implications-for-property-casualty-claims-and-collision-repair","status":"publish","type":"post","link":"https:\/\/wordpress2.hdnweb.com\/en\/2021\/03\/09\/mitchells-q1-industry-trends-report-examines-the-ongoing-effects-of-covid-19-and-implications-for-property-casualty-claims-and-collision-repair\/","title":{"rendered":"Mitchell&#8217;s Q1 Industry Trends Report Examines the Ongoing Effects of COVID-19 and Implications for Property &amp; Casualty Claims and Collision Repair"},"content":{"rendered":"<p><\/p>\n<style type=\"text\/css\"><![CDATA[\n\/* Style Definitions *\/\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n]]><\/style>\n<div class=\"xn-content\">\n<p><span class=\"xn-location\">SAN DIEGO<\/span>, <span class=\"xn-chron\">March 9, 2021<\/span> \/PRNewswire\/ &#8212;\u00a0Mitchell, a leading provider of technology, connectivity and information solutions to the\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=1718228010&amp;u=http%3A%2F%2Fwww.mitchell.com%2Fclaims-management-software%2Findex-claims-processing-workflow-solutions.asp&amp;a=Property+%26+Casualty+(P%26C)%C2%A0\" rel=\"nofollow\">Property &amp; Casualty (P&amp;C)\u00a0<\/a>claims and\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=1864941294&amp;u=http%3A%2F%2Fwww.mitchell.com%2Fauto-repair-shop-software%2Findex-auto-shop-management-software.asp&amp;a=Collision+Repair\" rel=\"nofollow\">Collision Repair<\/a>\u00a0industries, today released its first quarter Industry Trends Report for 2021. The report shares important data-driven trends impacting the property and casualty industry, along with expert insights, opinions and guidance that can help businesses navigate this year&#8217;s new environment.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder1\">\n<p>\n                        <a href=\"https:\/\/mma.prnewswire.com\/media\/1274188\/Mitchell_International_Logo.html\" target=\"_blank\" rel=\"nofollow\"><br \/>\n                    <img decoding=\"async\" src=\"https:\/\/mma.prnewswire.com\/media\/1274188\/Mitchell_International_Logo.jpg\" title=\"Mitchell International - (m)powering better outcomes (PRNewsfoto\/Mitchell International)\" alt=\"Mitchell International - (m)powering better outcomes (PRNewsfoto\/Mitchell International)\"\/><\/a>\n                <\/p>\n<\/p><\/div>\n<p>A year after the COVID crisis abruptly upended life around the world, workers everywhere are anxiously awaiting a return to &#8220;normal.&#8221; However, industry experts note the importance of understanding that our future &#8220;normal&#8221; may be very different, as changes in commuting, investments in virtual medical care, and the emergence of a hybrid workforce begin to take shape.<\/p>\n<p>Throughout this quarter&#8217;s report, Mitchell experts share insights important to the industry, including the evolution of claims automation and changes in claims frequency in the wake of COVID-19, the effect of COVID-19 on hospitals and healthcare workers, and a closer look at vaccines.<\/p>\n<p>All of these insights are collected into two editions: Auto Physical Damage and Casualty.<\/p>\n<p><b>The Auto Physical Damage Edition: The Evolution of Claims Automation<\/b><\/p>\n<p>In this edition, Senior Vice President of Global Product Strategy and Artificial Intelligence for Mitchell&#8217;s Auto Physical Damage division, <span class=\"xn-person\">Olivier Baudoux<\/span>, shares his insights about the technological evolution necessary to reach the &#8220;Holy Grail of automation: touchless estimates.&#8221;\u00a0 While COVID-19 accelerated the pace of digital transformation for the collision repair industry and advancements have led to increased automation, &#8220;the need for human oversight and intervention remains necessary,&#8221; says Baudoux. &#8220;Furthermore, the infrastructure and regulation required to support a completely automated end-to-end system are still evolving.&#8221;<\/p>\n<p>This edition also takes a deeper dive into Collision Repair trends from 2020 and what they mean for the future, how Advanced Driver Assistance System calibrations can be a new profit center, and <span class=\"xn-person\">Ryan Mandell<\/span>, Director of Claims Performance sits down with <span class=\"xn-person\">Paul Prochilo<\/span>, CEO of <span class=\"xn-location\">Canada&#8217;s<\/span> Simplicity Car Care and Chairman of the Canadian Collision Industry Forum (CCIF), for the latest mPower Collision Podcast. <\/p>\n<p><a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=4005953605&amp;u=https%3A%2F%2Fwww.mpower.mitchell.com%2Fauto-physical-damage-report%2F&amp;a=Click+here+for+the+full+edition.\" rel=\"nofollow\">Click here for the full edition.<\/a><\/p>\n<p><b>The Casualty Edition: 2021 CPT Code Changes \u2013 Evaluation and Management Updates<\/b><\/p>\n<p>This quarter&#8217;s Casualty Edition breaks down CPT Code changes implemented on <span class=\"xn-chron\">January 1, 2021<\/span> and dives deeper into the AMA&#8217;s new evaluation and management updates.\u00a0Additionally, experts from Mitchell, Genex and Coventry weigh in on the latest trends surrounding COVID-19 and explore how it has affected hospital and healthcare workers.\u00a0These experts also explain how COVID-19 vaccines may be impacting Workers Compensation and how vaccinating field case managers is helping to keep claims moving forward.<\/p>\n<p><a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=4148439253&amp;u=https%3A%2F%2Fwww.mpower.mitchell.com%2Fcasualty-report%2F&amp;a=Click+here+for+the+full+edition.\" rel=\"nofollow\">Click here for the full edition.<\/a><\/p>\n<p><b>About the Industry Trends Report<\/b><\/p>\n<p>Now in its 20th year, Mitchell&#8217;s Industry Trends Report reaches more than 30,000 collision and casualty industry professionals and provides meaningful visibility into data-driven trends in the P&amp;C and collision repair markets. The complete reports are available at mpower.mitchell.com\/industry-trends-reports.<\/p>\n<p>For further collision repair and property casualty industry updates and perspectives, follow Mitchell on Twitter <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=174719035&amp;u=https%3A%2F%2Ftwitter.com%2FMitchell_Intl&amp;a=%40Mitchell_Intl\" rel=\"nofollow\">@Mitchell_Intl<\/a>, <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=2396538784&amp;u=https%3A%2F%2Ftwitter.com%2FMitchellClaims&amp;a=%40MitchellClaims\" rel=\"nofollow\">@MitchellClaims<\/a>, <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=3939415054&amp;u=https%3A%2F%2Ftwitter.com%2FMitchellRepair&amp;a=%40MitchellRepair\" rel=\"nofollow\">@MitchellRepair<\/a>, <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=1443004718&amp;u=https%3A%2F%2Ftwitter.com%2FMitchellPBM&amp;a=%40MitchellPBM\" rel=\"nofollow\">@MitchellPBM<\/a>\u00a0and on <a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=3161819419&amp;u=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmitchell-international%2F&amp;a=LinkedIn\" rel=\"nofollow\">LinkedIn<\/a>.<\/p>\n<p><b>About Mitchell International<\/b><br \/>Headquartered in <span class=\"xn-location\">San Diego, California<\/span>, Mitchell International, Inc. delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent and cost-effective resolutions. Mitchell integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. Mitchell&#8217;s comprehensive solution portfolio and robust SaaS infrastructure connects its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, over 30,000 collision repair facilities and countless other Property &amp; Casualty industry supply partners across the Americas and <span class=\"xn-location\">Europe<\/span>. For more information, please visit\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=3249322742&amp;u=https%3A%2F%2Fwww.mitchell.com%2F&amp;a=www.mitchell.com\" rel=\"nofollow\">www.mitchell.com<\/a>.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder2\">\n<\/div>\n<p id=\"PURL\"><img loading=\"lazy\" decoding=\"async\" title=\"Cision\" width=\"12\" height=\"12\" alt=\"Cision\" src=\"https:\/\/c212.net\/c\/img\/favicon.png?sn=LA02938&amp;sd=2021-03-09\"\/> View original content to download multimedia:<a id=\"PRNURL\" rel=\"nofollow\" href=\"http:\/\/www.prnewswire.com\/news-releases\/mitchells-q1-industry-trends-report-examines-the-ongoing-effects-of-covid-19-and-implications-for-property--casualty-claims-and-collision-repair-301243324.html\">http:\/\/www.prnewswire.com\/news-releases\/mitchells-q1-industry-trends-report-examines-the-ongoing-effects-of-covid-19-and-implications-for-property&#8211;casualty-claims-and-collision-repair-301243324.html<\/a><\/p>\n<p>SOURCE  Mitchell International<\/p>\n<\/div>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/rt.prnewswire.com\/rt.gif?NewsItemId=LA02938&amp;Transmission_Id=202103090900PR_NEWS_USPR_____LA02938&amp;DateId=20210309\" style=\"border:0px; width:1px; height:1px;\"\/> <\/p>","protected":false},"excerpt":{"rendered":"<div class=\"xn-content\">\n<p><span class=\"xn-location\">SAN DIEGO<\/span>, <span class=\"xn-chron\">March 9, 2021<\/span> \/PRNewswire\/ &#8212;\u00a0Mitchell, a leading provider of technology, connectivity and information solutions to the\u00a0<a target=\"_blank\" href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=3090464-1&amp;h=1718228010&amp;u=http%3A%2F%2Fwww.mitchell.com%2Fclaims-management-software%2Findex-claims-processing-workflow-solutions.asp&amp;a=Property+%26+Casualty+(P%26C)%C2%A0\" rel=\"nofollow noopener\">Property &amp; Casualty (P&amp;C)\u00a0<\/a>claims and\u00a0&lt;a target=&quot;_blank&quot;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":50685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-50684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marco-carvajal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mitchell&#039;s Q1 Industry Trends Report Examines the Ongoing Effects of COVID-19 and Implications for Property &amp; 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