Honda Campus All-Star Challenge Goes Virtual to Celebrate HBCU Academic Excellence

TORRANCE, Calif., March 3, 2021 /PRNewswire/ — Connected by their pursuit of knowledge and academic excellence, more than 300 students and coaches from 64 Historically Black Colleges and Universities (HBCUs) will participate in the 32ndHonda Campus All-Star Challenge (HCASC), America’s premier academic competition between HBCU students. Due to the pandemic, the HCASC National Qualifying Tournament, March 5-6, and National Championship Tournament, <span…

TORRANCE, Calif., March 3, 2021 /PRNewswire/ — Connected by their pursuit of knowledge and academic excellence, more than 300 students and coaches from 64 Historically Black Colleges and Universities (HBCUs) will participate in the 32ndHonda Campus All-Star Challenge (HCASC), America’s premier academic competition between HBCU students. Due to the pandemic, the HCASC National Qualifying Tournament, March 5-6, and National Championship Tournament, April 17-20, will shift from in-person events to virtual tournaments. The 64 teams will compete in sequential game play until the last team standing is crowned the champion. For the list of participating HBCUs, visit HCASC.com.

Honda Campus All-Star Challenge is a year-round knowledge-based program that enhances educational experiences and personal development opportunities for HBCU students. The program challenges students to expand their scope of knowledge on a wide range of topics while gaining lifelong learning skills, including leadership, collaboration, and sportsmanship. During games, students work together to answer questions about history, science, literature, religion, the arts and pop culture. Outside of competition, students build camaraderie, network, and become friends for life.

«For more than three decades, the Honda Campus All-Star Challenge has been a pillar of our company’s support of HBCUs, our longstanding commitment to higher education, and helping students achieve their dreams,» said Alexandra Warnier, manager of Corporate Social Responsibility at American Honda. «Despite the pandemic, we’re thrilled to hold the competition in a way that ensures the safety of our students, school officials and volunteers.»

Beyond the competition, HCASC is a one-of-a-kind program that allows Honda associates and business partners to join the HBCU community in celebrating academic greatness. Through Honda’s partnership with Thurgood Marshall College Fund and Columbus Urban League, students will take part in virtual development seminars to increase their career readiness and financial empowerment.  

Each year, Honda provides more than $350,000 in institutional grants to the participating HBCUs, with the winning school receiving a $75,000 grant. Following the cancellation of last year’s National Championship Tournament, Honda redirected the program funds to the participating HBCUs to support over 100 charitable organizations within HBCU communities in 20 states. The funds helped address key needs including food insecurity and medical support for families, senior citizens, and those who are homeless. The donations also funded medical supplies and personal protective equipment for frontline healthcare workers in HBCU communities.

To follow the students’ journey to the Honda Campus All-Star Challenge National Championship Tournament in April,  visit the HCASC Facebook, Twitter and Instagram.

Did You Know?

  • In 2019, Spelman College won its first HCASC National Championship.
  • Morehouse College is the only school to qualify for all 31 HCASC National Championship Tournaments.
  • Eighty-six percent of participating HBCUs provide student scholarships with the HCASC grant funds.
  • Over the past three years, nearly 60% of student participants have built mentor/mentee relationships from the program.
  • The 64 participating HBCUs represent 19 states and the District of Columbia.
  • Since HCASC was established in 1989, more than 125,000 scholars have competed in the academic tournament.

Honda’s Three-Decade Commitment to HBCUs
For over three decades, Honda has supported the success and dreams of HBCU students through initiatives like the Honda Campus All-Star Challenge and Honda Battle of the Bands (HBOB). These programs have provided unforgettable experiences and opportunities for HBCU students to create memories that will last a lifetime, including meeting and networking with their peers from other HBCU schools. Honda has impacted the lives of more than 200,000 students and awarded over $14 million in grants in support of HBCU education programs and facilities improvements.

To advance its leading investment in HBCUs, Honda is a member of the HBCU Partnership Challenge, an initiative by the Congressional Bipartisan HBCU Caucus that brings together government, industry and HBCUs to create strategic, more sustainable HBCU partnerships. Honda also has partnered with the Thurgood Marshall College Fund to provide annual scholarship funding to support HBCU students pursuing an education in engineering, supply chain management and manufacturing-related fields. Honda awarded five scholarships for the 2020-21 academic year.

 

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SOURCE American Honda Motor Co., Inc.

Amsted Automotive Group Formed to Focus on Electric and Traditional Vehicle Markets

CHICAGO, March 3, 2021 /PRNewswire/ — Amsted Industries, a diversified designer and manufacturer of cutting-edge industrial solutions serving the railroad, vehicular and construction markets with a global footprint spanning 65 facilities in 10 countries across 6 continents, is bringing together two of its century-old, core Tier 1 automotive supply business units, Means Industries and Burgess Norton, to form a new and innovative technology team: the Amsted Automotive Group (AAG). The…

CHICAGO, March 3, 2021 /PRNewswire/ — Amsted Industries, a diversified designer and manufacturer of cutting-edge industrial solutions serving the railroad, vehicular and construction markets with a global footprint spanning 65 facilities in 10 countries across 6 continents, is bringing together two of its century-old, core Tier 1 automotive supply business units, Means Industries and Burgess Norton, to form a new and innovative technology team: the Amsted Automotive Group (AAG). The integration provides an expanded global presence with 16 facilities in North America, Asia and Europe to adequately serve the global customer base with a robust manufacturing footprint producing over 100 million components and assemblies annually. This group combines design and engineering expertise, strategically aligned to be a nimble leader in advanced metal-forming and powder metal manufacturing with electro-mechanical clutch design capabilities for electrified propulsion solutions – building on our integral role in global advanced automatic transmissions designed in North America, Europe, and Asia. 

«The world automotive market is going through a period of fundamental change,» said Stephen Smith, Chairman, President and Chief Executive Officer, Amsted Industries. «The transition to electric vehicles has the potential to reshape much of the industry, including the supply base. We are bringing Means Industries and Burgess-Norton together to form the AAG to focus on being significant participants in electric vehicle technology, design and manufacturing supply, while capitalizing on the remaining opportunities for supply to traditional internal combustion engine programs.»

This combination of expertise in torque transfer and powder-metal forming will facilitate more elegant and stronger designs which reduce parasitic losses in the powertrain. This has the potential to extend electric vehicle driving range or reduce electric motor and battery requirements.

«The electric vehicle market is no longer emerging; it is here, and production volumes will increase rapidly,» said Jeremy Holt, President of AAG. «The formation of AAG aligns our design and engineering expertise, making the company a leader in torque transfer for electric vehicles without diminishing resources for internal-combustion engine programs.»

The advantages of forming the AAG became apparent during the development of a disconnect device which is used in a new production electric vehicle that will launch in 2021. This device uses unique clutching technology developed by Means and Burgess-Norton proprietary powder-metal forming. With the AAG, the teams will be further integrated for more rapid and smooth brainstorming, development and refinement of concepts, prototyping and manufacturing.

AAG provides the foundation for the company to further expand in the automotive market and beyond. The new group will bring together team members in multiple operations located in Mexico, Italy, China, Japan, Canada and the United States.

About Means Industries
Electric-Motor Housings with Thermal-Management, Mechatronic Clutches, Integrated Electric Park-Lock Systems and Electro-Dynamic Driveline Disconnects: These are the type of leading-edge technologies that you can expect when you partner with Means Industries. After nearly 100 years in the Auto-Industry, the passion of the Means team to design and manufacture products that improve efficiency and performance is unmatched. The company’s torque transfer solutions and advanced metal-forming capabilities are utilized in hundreds of current production vehicle transmissions manufactured by nearly all of the largest automotive companies in the world. Company headquarters are in Saginaw, Michigan.

About Burgess-Norton
Founded in Geneva, Illinois, in 1903, Burgess-Norton built the core of its business on piston pins. It has produced millions of units for all types of internal combustion engines as well as many leading international customers throughout the automotive and truck markets.

In 1954, Burgess-Norton introduced powder metal technology. Over the years, it has established a global reputation for quality and value — a direct result of its commitment to develop innovative solutions for its customers in targeted markets including drivetrain and transmission. Company headquarters are in Geneva, Illinois.

About Amsted Industries
Amsted Industries is a diversified global manufacturer of industrial components serving primarily the railroad, automotive, commercial vehicle and building construction markets. Combining leading-edge manufacturing processes with a history of continuous innovation, Amsted is a leader in each of these market segments.

Amsted Industries meets the growing needs of a global market with 65 facilities in 10 countries across six continents. Amsted is 100% employee-owned, which allows its employees to share in the success of the company and provides employees with significant retirement savings. Company headquarters are in Chicago, Illinois.

Contact:

Cole Quinnell

248-877-0590

cole@cqmarketing.com

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SOURCE Amsted Automotive

WBTL China Investing $50 MUSD in Mexico to produce Aluminum Chassis Components to Support North American Car Manufacturers

SHANGHAI, March 3, 2021 /PRNewswire/ — Bethel Automotive Safety Systems Co., Ltd. (WBTL) is investing $50 MUSD in a new plant in Mexico. It is located in Alianza Industrial Park in the Saltillo area of Coahuila State.

<a…

SHANGHAI, March 3, 2021 /PRNewswire/ — Bethel Automotive Safety Systems Co., Ltd. (WBTL) is investing $50 MUSD in a new plant in Mexico. It is located in Alianza Industrial Park in the Saltillo area of Coahuila State.

In first phase WBTL will build over 20,000 SQM facility for Aluminum casting and machining to cover automotive chassis components such as knuckles and control arms. Foundation brakes and brake controls will be introduced in the future as needed.

This facility will be commissioned in Q3 2022 and will create about 550 jobs.

«I am very pleased and honored to announce our first manufacturing global expansion into Mexico to support our key customers in North America. WBTL remains fully committed to provide our majors customers with local engineering and manufacturing capabilities. Two years ago, we opened a R&D Center in Detroit and now we are build a factory in Saltillo,» said Dr. Yongbin Yuan, Founder and CEO of WBTL.

«WBTL represent a great opportunity for Coahuila to uprise development for skilled hand labor. In this moments, were we have struggled to maintain jobs, WBTL brings good news to Coahuila setting a milestone being the first Chinese operation at Alianza. WBTL makes and keeps Coahuila strong,» said Miguel Riquelme, Governor of Coahuila.

About WBTL
WBTL is a publicly traded company on Shanghai Stock Exchange (603596), one of the world’s leading Tier 1 supplier for chassis components including brake modules, EPB, ABS, ESC, ADAS, One-Box Braking System, and light-weight products such as Al knuckles and control arms. WBTL has 10 manufacturing locations and supplies to major carmakers worldwide.
For more information, please visit http://en.btl-auto.com

Forward Looking Statement:
Investors are cautioned that the forward-looking statements in this press release are not guarantees of future performance and involve risks and uncertainties, many of which are beyond WBTL’s ability to control, and that actual results may differ materially from those projected herein.

 

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SOURCE Wuhu Bethel Automotive Safety Systems Co.

Qingdao strives to be a world-leading hub for the industrial Internet

QINGDAO, China, March 3, 2021 /PRNewswire/ — Qingdao set a new goal for urban development in early 2020 with the aim of developing into a world-leading hub for the industrial Internet. Thanks to all-round efforts made last year, the city has seen remarkable changes and outcomes in the development of the industrial Internet, and an integrated ecosystem is quickly taking shape.

<img…

QINGDAO, China, March 3, 2021 /PRNewswire/ — Qingdao set a new goal for urban development in early 2020 with the aim of developing into a world-leading hub for the industrial Internet. Thanks to all-round efforts made last year, the city has seen remarkable changes and outcomes in the development of the industrial Internet, and an integrated ecosystem is quickly taking shape.

Coastal scenery of Qingdao

Revolving around the goal, the city government announced a master plan along with an implementation plan last year for building new infrastructure, popularization of new modes, integrated development of new technologies and incubation of new industries, with emphasis on efforts to introduce diverse innovation platforms and leading enterprises. Guided by the opening-up policy, the city is seeking deep fusion with the global industrial system to promote the realization of the goal. Based on the demand for digitalization, the city has built 15,000 5G base stations, ranking first in the national evaluation of mobile networks.

Last year, enterprises in Qingdao expedited the application of Internet technology, laying a stronger «digital foundation» for the development of the industrial Internet. According to official figures, in 2020, the city’s digitalization of manufacturing facilities reached 53.4%, the popularization of digital R&D and design tools was 87.4% and the numerical control of key working procedures was 54.6%; enterprises’ actual operating cost reduced by 27% on average, while the product R&D cycle was shortened by 26% on average. Following the increasing application of Internet technologies in industrial sectors, enterprises are keen to try various new technologies, counting on them to improve their competitiveness in such aspects as supply chains, manufacturing, marketing and services.

In 2020, Qingdao released 1,300 application scenarios in 63 sub-categories under 12 categories to give a holistic picture of the demand for advanced technologies that can «empower industrial development» in different sectors and fields. Of that, the demand for intelligent applications and intelligent software accounted for 40.5% and 18.7%. Moreover, the city has improved public service platforms relying on the industrial Internet application to make big data analysis of each enterprise’s demand and facilitate precise offline matching of supply and demand.

At the same time, the city has accelerated the construction of specialized and public service platforms since 2020 to better meet the demand from enterprises and enhance the role of data in value creation and allocation as an essential production factor. COSMOPlat, a global leading industrial Internet platform, has linked up with about 700,000 enterprises and served more than 60,000 enterprises.

In 2021, Qingdao will give full play to its first mover advantage in the field of the industrial Internet to continually propel fundamental changes in production modes and business forms in the manufacturing sector, aiming to transform itself from a «testing ground» to a «deep water zone» for the development of the industrial Internet.

Contact:Zhu Yiling
Tel.:+86-532-85911619
Website:http://www.qingdaochina.org 
Facebook:https://www.facebook.com/qingdaocity 
Twitter:https://twitter.com/loveqingdao

Photo – https://mma.prnewswire.com/media/1448852/Qingdao_Coastal.jpg
Logo – https://mma.prnewswire.com/media/1245709/Qingdao_Logo.jpg

Qingdao Logo

 

Qingdao strives to be a world-leading hub for the industrial Internet

QINGDAO, China, March 3, 2021 /PRNewswire/ — Qingdao set a new goal for urban development in early 2020 with the aim of developing into a world-leading hub for the industrial Internet. Thanks to all-round efforts made last year, the city has seen remarkable changes and outcomes in the development of the industrial Internet, and an integrated ecosystem is quickly taking shape.

QINGDAO, China, March 3, 2021 /PRNewswire/ — Qingdao set a new goal for urban development in early 2020 with the aim of developing into a world-leading hub for the industrial Internet. Thanks to all-round efforts made last year, the city has seen remarkable changes and outcomes in the development of the industrial Internet, and an integrated ecosystem is quickly taking shape.

Revolving around the goal, the city government announced a master plan along with an implementation plan last year for building new infrastructure, popularization of new modes, integrated development of new technologies and incubation of new industries, with emphasis on efforts to introduce diverse innovation platforms and leading enterprises. Guided by the opening-up policy, the city is seeking deep fusion with the global industrial system to promote the realization of the goal. Based on the demand for digitalization, the city has built 15,000 5G base stations, ranking first in the national evaluation of mobile networks.

Last year, enterprises in Qingdao expedited the application of Internet technology, laying a stronger «digital foundation» for the development of the industrial Internet. According to official figures, in 2020, the city’s digitalization of manufacturing facilities reached 53.4%, the popularization of digital R&D and design tools was 87.4% and the numerical control of key working procedures was 54.6%; enterprises’ actual operating cost reduced by 27% on average, while the product R&D cycle was shortened by 26% on average. Following the increasing application of Internet technologies in industrial sectors, enterprises are keen to try various new technologies, counting on them to improve their competitiveness in such aspects as supply chains, manufacturing, marketing and services.

In 2020, Qingdao released 1,300 application scenarios in 63 sub-categories under 12 categories to give a holistic picture of the demand for advanced technologies that can «empower industrial development» in different sectors and fields. Of that, the demand for intelligent applications and intelligent software accounted for 40.5% and 18.7%. Moreover, the city has improved public service platforms relying on the industrial Internet application to make big data analysis of each enterprise’s demand and facilitate precise offline matching of supply and demand.

At the same time, the city has accelerated the construction of specialized and public service platforms since 2020 to better meet the demand from enterprises and enhance the role of data in value creation and allocation as an essential production factor. COSMOPlat, a global leading industrial Internet platform, has linked up with about 700,000 enterprises and served more than 60,000 enterprises.

In 2021, Qingdao will give full play to its first mover advantage in the field of the industrial Internet to continually propel fundamental changes in production modes and business forms in the manufacturing sector, aiming to transform itself from a «testing ground» to a «deep water zone» for the development of the industrial Internet.

Contact:Zhu Yiling
Tel.:+86-532-85911619
Website:http://www.qingdaochina.org 
Facebook:https://www.facebook.com/qingdaocity 
Twitter:https://twitter.com/loveqingdao

Photo – https://mma.prnewswire.com/media/1448852/Qingdao_Coastal.jpg
Logo – https://mma.prnewswire.com/media/1245709/Qingdao_Logo.jpg

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SOURCE Stadt Qingdao

Customer Journey Analytics Market worth $25.1 billion by 2026 – Exclusive Report by MarketsandMarkets™

CHICAGO, March 3, 2021 /PRNewswire/ — According to new market research report «Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce,…

CHICAGO, March 3, 2021 /PRNewswire/ — According to new market research report «Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce, & Telecommunications and IT), and Region – Global Forecast to 2026″, published by MarketsandMarkets™, the global Customer Journey Analytics Market size to grow from USD 8.3 billion in 2020 to USD 25.1 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 20.3% during the forecast period. Various factors such as the growing need to provide seamless customer experience, a higher focus on better customer engagement strategies through omnichannel, and adoption of advanced analytics solutions to leverage the increasing customer data and reduce customer churn rate, are expected to drive the demand for customer journey analytics solutions and services.

MarketsandMarkets

Browse in-depth TOC on «Customer Journey Analytics Market«

229 – Tables
72 – Figures
334 – Pages

Download PDF Brochure: https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=119398916

The Customer Journey Analytics Market is projected to witness a slight slowdown in its growth in 2020 due to COVID-19 lockdowns imposed worldwide. These lockdowns have been impacting all the verticals, including retail and eCommerce, BFSI, healthcare and life sciences, media and entertainment, and government. The pandemic has led to a shift in customer behavior, with lockdown driving customers to opt for omnichannel for purchasing. The condition is expected to come under control by mid-2021. The demand for customer journey analytics solutions and services is expected to increase due to customers shifting toward online purchasing. Due to lockdown regulations, there was a surge in the number of online media and entertainment users, which has created the demand for customer journey analytics solutions and services for understanding customer needs.

The cloud segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market by deployment mode has been segmented into on-premises and cloud. The cloud segment is expected to grow at a rapid pace during the forecast period. The high CAGR of the cloud segment can be attributed to the availability of easy deployment options and minimal requirements of capital and time. These factors are supporting the current lockdown scenario of COVID-19 as social distancing, and online purchasing of goods hit the industry and are expected to drive the adoption of cloud-based customer journey analytics solutions. Highly secure customer data encryption and complete data visibility and control feature are responsible for the higher adoption of on-premises-based customer journey analytics solutions.

The services segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market is segmented on the basis of components into solutions and services. Services are further segmented into professional and managed services. Professional services include consulting, deployment and integration, and support and maintenance services. The demand for professional services is expected to rise due to a rise in tailored demand for customers. Customers are coming up with customization requirements in the already installed customer journey analytics solutions to enhance the overall performance.

The mobile segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market is segmented on the basis of data sources into web, social, mobile, email, store, call center, and other data sources (advertising, loyalty programs, surveys, and promotional events). The mobile segment is expected to grow at the highest CAGR during the forecast period. This growth is attributed as the growing interaction of users through mobile devices enables them to communicate with businesses in a more personalized manner. Therefore, enterprises are willingly implementing customer journey analytics solutions to analyze mobile data.

Among verticals, the retail and eCommerce segment to grow at the highest CAGR during the forecast period

The Customer Journey Analytics Market is segmented on verticals into BFSI, government, healthcare and life sciences, retail and eCommerce, manufacturing, telecommunications and IT, transportation and logistics, media and entertainment, travel and hospitality, and other verticals (education, and energy and utilities). The BFSI vertical is expected to account for the largest market size during the forecast period. Moreover, the retail and eCommerce vertical is expected to grow at the highest CAGR during the forecast period. To meet the rapidly changing customer expectations, retail and eCommerce companies are inclining toward customer journey analytics solutions, which can monitor the customer’s journey in real time across different channels and guide them to meet their requirements.

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North America to hold the largest market size during the forecast period

North America is the largest revenue contributor to the global Customer Journey Analytics Market. The region is witnessing significant developments in the Customer Journey Analytics Market. Many customer journey analytics solution providers are adopting various growth strategies to strengthen their positions in the market. The US government has provided support by promoting an ideal environment for research and innovation, leading to advancements in various fields of science and technology. APAC has witnessed the advanced and dynamic adoption of new technologies and is expected to record the highest CAGR during the forecast period. The growing awareness for enhancing customer experience in key countries, such as China, India, and Japan, is expected to fuel the adoption of customer journey analytics solutions and services. The commercialization of the AI and ML technology, giving rise to increased customer data, and the need for further advancements to leverage its benefits to the maximum are expected to drive the adoption of customer journey analytics solutions in the region.

Major vendors in the global Customer Journey Analytics Market include include Oracle (US), Adobe (US), Salesforce (US), NICE (US), SAP (Germany), Microsoft (US), Google (US), Genesys (US), Cisco (US), Teradata (US), Alterian (US), [24]7.ai (US), Pointillist (US), BryterCX (US), inQuba (South Africa), Kitewheel (US), Verint (US), Thunderhead (UK), Servion (India), CallMiner (US), NGDATA (Belgium), Acoustic (US), FirstHive (US), CaliberMind (US), Amperity (US), and Cerebri AI (US).

Browse Adjacent Markets: Analytics Market Research Reports & Consulting

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Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Organization Size, Vertical (IT and Telecom, BFSI, Retail, Healthcare, Media and Entertainment), and Region – Global Forecast to 2025

https://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html

Customer Analytics Market by Component, Deployment Mode, Organization Size, Application (Campaign Management, Customer Behavioral Analysis, and Churn Management), Data Source, Industry Vertical, and Region – Global Forecast to 2025

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Customer Journey Analytics Market worth $25.1 billion by 2026 – Exclusive Report by MarketsandMarkets™

CHICAGO, March 3, 2021 /PRNewswire/ — According to new market research report «Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce,…

CHICAGO, March 3, 2021 /PRNewswire/ — According to new market research report «Customer Journey Analytics Market by Component, Organization Size, Deployment Mode, Data Source, Application (Campaign Management & Product Management), Vertical (BFSI, Retail & eCommerce, & Telecommunications and IT), and Region – Global Forecast to 2026″, published by MarketsandMarkets™, the global Customer Journey Analytics Market size to grow from USD 8.3 billion in 2020 to USD 25.1 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 20.3% during the forecast period. Various factors such as the growing need to provide seamless customer experience, a higher focus on better customer engagement strategies through omnichannel, and adoption of advanced analytics solutions to leverage the increasing customer data and reduce customer churn rate, are expected to drive the demand for customer journey analytics solutions and services.

MarketsandMarkets

Browse in-depth TOC on «Customer Journey Analytics Market«

229 – Tables
72 – Figures
334 – Pages

Download PDF Brochure: https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=119398916

The Customer Journey Analytics Market is projected to witness a slight slowdown in its growth in 2020 due to COVID-19 lockdowns imposed worldwide. These lockdowns have been impacting all the verticals, including retail and eCommerce, BFSI, healthcare and life sciences, media and entertainment, and government. The pandemic has led to a shift in customer behavior, with lockdown driving customers to opt for omnichannel for purchasing. The condition is expected to come under control by mid-2021. The demand for customer journey analytics solutions and services is expected to increase due to customers shifting toward online purchasing. Due to lockdown regulations, there was a surge in the number of online media and entertainment users, which has created the demand for customer journey analytics solutions and services for understanding customer needs.

The cloud segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market by deployment mode has been segmented into on-premises and cloud. The cloud segment is expected to grow at a rapid pace during the forecast period. The high CAGR of the cloud segment can be attributed to the availability of easy deployment options and minimal requirements of capital and time. These factors are supporting the current lockdown scenario of COVID-19 as social distancing, and online purchasing of goods hit the industry and are expected to drive the adoption of cloud-based customer journey analytics solutions. Highly secure customer data encryption and complete data visibility and control feature are responsible for the higher adoption of on-premises-based customer journey analytics solutions.

The services segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market is segmented on the basis of components into solutions and services. Services are further segmented into professional and managed services. Professional services include consulting, deployment and integration, and support and maintenance services. The demand for professional services is expected to rise due to a rise in tailored demand for customers. Customers are coming up with customization requirements in the already installed customer journey analytics solutions to enhance the overall performance.

The mobile segment to grow at a higher CAGR during the forecast period

The Customer Journey Analytics Market is segmented on the basis of data sources into web, social, mobile, email, store, call center, and other data sources (advertising, loyalty programs, surveys, and promotional events). The mobile segment is expected to grow at the highest CAGR during the forecast period. This growth is attributed as the growing interaction of users through mobile devices enables them to communicate with businesses in a more personalized manner. Therefore, enterprises are willingly implementing customer journey analytics solutions to analyze mobile data.

Among verticals, the retail and eCommerce segment to grow at the highest CAGR during the forecast period

The Customer Journey Analytics Market is segmented on verticals into BFSI, government, healthcare and life sciences, retail and eCommerce, manufacturing, telecommunications and IT, transportation and logistics, media and entertainment, travel and hospitality, and other verticals (education, and energy and utilities). The BFSI vertical is expected to account for the largest market size during the forecast period. Moreover, the retail and eCommerce vertical is expected to grow at the highest CAGR during the forecast period. To meet the rapidly changing customer expectations, retail and eCommerce companies are inclining toward customer journey analytics solutions, which can monitor the customer’s journey in real time across different channels and guide them to meet their requirements.

Request Sample Pages: https://www.marketsandmarkets.com/requestsampleNew.asp?id=119398916

North America to hold the largest market size during the forecast period

North America is the largest revenue contributor to the global Customer Journey Analytics Market. The region is witnessing significant developments in the Customer Journey Analytics Market. Many customer journey analytics solution providers are adopting various growth strategies to strengthen their positions in the market. The US government has provided support by promoting an ideal environment for research and innovation, leading to advancements in various fields of science and technology. APAC has witnessed the advanced and dynamic adoption of new technologies and is expected to record the highest CAGR during the forecast period. The growing awareness for enhancing customer experience in key countries, such as China, India, and Japan, is expected to fuel the adoption of customer journey analytics solutions and services. The commercialization of the AI and ML technology, giving rise to increased customer data, and the need for further advancements to leverage its benefits to the maximum are expected to drive the adoption of customer journey analytics solutions in the region.

Major vendors in the global Customer Journey Analytics Market include include Oracle (US), Adobe (US), Salesforce (US), NICE (US), SAP (Germany), Microsoft (US), Google (US), Genesys (US), Cisco (US), Teradata (US), Alterian (US), [24]7.ai (US), Pointillist (US), BryterCX (US), inQuba (South Africa), Kitewheel (US), Verint (US), Thunderhead (UK), Servion (India), CallMiner (US), NGDATA (Belgium), Acoustic (US), FirstHive (US), CaliberMind (US), Amperity (US), and Cerebri AI (US).

Browse Adjacent Markets: Analytics Market Research Reports & Consulting

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Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Organization Size, Vertical (IT and Telecom, BFSI, Retail, Healthcare, Media and Entertainment), and Region – Global Forecast to 2025

https://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html

Customer Analytics Market by Component, Deployment Mode, Organization Size, Application (Campaign Management, Customer Behavioral Analysis, and Churn Management), Data Source, Industry Vertical, and Region – Global Forecast to 2025

https://www.marketsandmarkets.com/Market-Reports/customer-analytics-market-250688798.html

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SOURCE MarketsandMarkets

Conscious Gaming Launches Bettor Safe — A National Consumer Awareness Campaign

LAS VEGAS, March 3, 2021 /PRNewswire/ — Conscious Gaming today launched «Bettor Safe,» a national campaign to educate consumers about the…

LAS VEGAS, March 3, 2021 /PRNewswire/ — Conscious Gaming today launched «Bettor Safe,» a national campaign to educate consumers about the risks of betting on illegal websites and the benefits of legal and regulated gaming options if they choose to wager. 

Accompanying today’s campaign launch, two state-specific initiatives, Bettor Safe New Jersey and Bettor Safe Pennsylvania, also rolled out with the goal to have a presence in other states soon.

Leveraging a multi-channel approach that will reach consumers through advertisements, videos, an informational website and state-specific resources, Bettor Safe aims to empower individuals to know where online betting is legal and distinguish between regulated and unregulated sites.

«Bettor Safe underscores Conscious Gaming’s commitment to consumer protection and safety by directly educating individuals about the risks of unregulated online betting,» said Conscious Gaming VP of Corporate Social Responsibility & Communications, Seth Palansky. «This campaign comes at a pivotal moment when American sports fans are gearing up for the NCAA basketball tournament amid a pandemic that continues to push individuals online. Now more than ever we must educate consumers and equip them with the tools to make more informed decisions about online betting.» 

Today, fifteen states and the District of Columbia offer some form of legal online betting. This includes sports betting, iGaming and poker. But recent data suggests persistent confusion among consumers about online betting. According to the American Gaming Association (AGA), 35% of individuals are unaware if online betting is legal in their states and many more, deceived by illegal operators, are wagering on unregulated sites. Bettor Safe will address misinformation by providing easy-to-find, consumer-facing resources about legal online betting, with the Bettor Safe website serving as an educational hub.

«The regulator community sees, firsthand, the risks that illegal gambling present to consumers and state governments. We cannot cede the established rules and safeguards of regulated internet gaming to offshore websites that have zero accountability,» said the North American Gaming Regulators Association (NAGRA) in a statement in support of Bettor Safe. «NAGRA is pleased to support Bettor Safe and we encourage all stakeholders to rally behind this campaign to educate consumers and stamp out unregulated internet gambling.»

A recent survey conducted by Conscious Gaming on behalf of the Bettor Safe campaign polled more than 500 adults in New Jersey and Pennsylvania, respectively, on their habits and attitudes towards online betting. The survey found more than 25% of respondents in New Jersey and more than 30% of respondents in Pennsylvania are unaware if online betting is legal in their state or responded that it was not legal. Further, the survey revealed about 75% of New Jersey and Pennsylvania residents could not or are not sure if they could differentiate a legal betting site from an illegal website. However, among those surveyed who currently bet online, respondents (42% in both New Jersey and Pennsylvania) overwhelmingly cite «safety and security» as most important to them.

«Educating Pennsylvanians about the security and safety advantages of legal online betting is critical,» said Pennsylvania Gaming Control Board Executive Director Kevin O’Toole. «Approved operators in Pennsylvania have been vetted and they meet high regulatory standards which permits consumers to wager on legal sites with the confidence that their funds and identity are secure and that regulated websites will be responsible and accountable. The Bettor Safe campaign is an important resource to empower consumers to identify and use these regulated sites in Pennsylvania

Bettor Safe is the latest effort from Conscious Gaming to aid consumers and promote responsible gaming. In September 2020, Conscious Gaming rolled out PlayPause, a new responsible gaming and sports integrity tool to help the gaming industry manage self-exclusion and impermissible bettor programs.      

For more information on Bettor Safe, please visit: BettorSafe.org

For more information on Bettor Safe Pennsylvania, please visit: BettorSafe.org/PA

For more information on Bettor Safe New Jersey, please visit: BettorSafe.org/NJ

About Conscious Gaming
Conscious Gaming is an independent non-profit created by GeoComply, committed to utilizing advanced technology to propel social responsibility initiatives. Conscious Gaming’s mission is to leverage advanced technology and insights, to empower corporate social responsibility within our and our partners’ communities. We work with gaming operators, regulators, sports leagues, responsible gaming advocacy groups, academics and treatment professionals, to better protect consumers and enhance responsible gaming. For more information visit, www.consciousgaming.org.

 

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SOURCE Conscious Gaming

New Culinary Capitals Program Showcases Great Food In Unknown Destinations

LONDON, March 3, 2021 /PRNewswire/ — The World Food Travel Association (WFTA), the world’s leading authority on food and beverage tourism, announced today the launch of Culinary Capitals, a new program designed to help regenerate tourism specifically to destinations that are not as well known for their quality food and beverage products and experiences.

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LONDON, March 3, 2021 /PRNewswire/ — The World Food Travel Association (WFTA), the world’s leading authority on food and beverage tourism, announced today the launch of Culinary Capitals, a new program designed to help regenerate tourism specifically to destinations that are not as well known for their quality food and beverage products and experiences.

While the world waits for the pandemic to end, smart destinations and businesses are planning, innovating, and preparing for business as usual when tourism resumes. And tourism offices of all sizes are looking for new ways to innovate and get noticed by food-loving travelers, to compete with the larger, well-known culinary destinations. Culinary Capitals helps them to do exactly that.

Culinary Capitals is a three-pronged program to help develop and promote local and unique food and beverage products and experiences in lesser-known culinary destinations. An application process evaluates four essential criteria (Culinary Culture, Culinary Strategy, Culinary Promotion and Culinary Community) to assess whether the destination has what it takes to become a Culinary Capital. If the destination passes the assessment, it becomes a Culinary Capital. The WFTA provides accredited destinations a range of benefits that include a full year’s worth of strategy and marketing activities.

The WFTA’s Executive Director and Founder Erik Wolf said, «The best-known culinary destinations like San Francisco, Hong Kong, Paris and famous wine regions like Napa and Burgundy should rebound relatively quickly when travel resumes. However, smaller and lesser-known destinations need every advantage, and that is what Culinary Capitals is designed to provide. It puts those areas on the map of consumers who travel for unique and memorable food and beverage experiences. And those consumers are already adding to their must-visit bucket lists for when travel resumes.»

The program has already caught the eye of St. George’s, the capital of the Caribbean island of Grenada. The tourism team there is working on its application and the destination looks set to become the first Culinary Capital. «We are excited to be a part of Culinary Capitals. It is exactly what our destination needs to refine our culinary positioning. Historically we are known as the «Spice of the Caribbean«, being blessed with a plethora of spices, herbs and fruits, all organically grown. A new visitor profile has emerged due to the pandemic, and the program perfectly aligns with Grenada’s tourism product that offers a distinctive gastronomic experience that rejuvenates health, wellness in an outdoor oasis,» said Sibby Dixon, Research Officer at the Grenada Tourism Authority.

Interested destinations can request more information about Culinary Capitals by contacting the WFTA on help@worldfoodtravel.org.

Pictures and biography of Erik Wolf available here.

Royalty-free food images for one-time use available here.

ABOUT THE WORLD FOOD TRAVEL ASSOCIATION (WFTA)

The WFTA is a non-profit organization that was founded in 2001 by Erik Wolf, its current Executive Director. It is recognized as the world’s leading authority on food and beverage tourism (a.k.a. culinary tourism and gastronomy tourism). The WFTA’s mission is to preserve and promote culinary cultures through hospitality and tourism. Every year, the organization provides professional programs and services to nearly 200,000 professionals in 150+ countries. Learn more on WFTA’s website.

Media Contact:  Erik Wolf (+44) 7827 582 554  help@worldfoodtravel.org

 

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SOURCE World Food Travel Association

9 out of 10 Americans find cheaper or more convenient holidays using online travel agents such as eDreams

  • New consumer research reveals that US travellers prefer to book their trips via OTAs like eDreams – enjoying greater savings and a wider range of options than on single airline websites
  • Consumers booking on eDreams will save a combined one million hours this year compared to booking directly with an airline

LONDON, March 3, 2021 /PRNewswire/ — Over nine out of ten (93%) adults in the USA have found a cheaper or more…

  • New consumer research reveals that US travellers prefer to book their trips via OTAs like eDreams – enjoying greater savings and a wider range of options than on single airline websites
  • Consumers booking on eDreams will save a combined one million hours this year compared to booking directly with an airline

LONDON, March 3, 2021 /PRNewswire/ — Over nine out of ten (93%) adults in the USA have found a cheaper or more convenient route when searching for a holiday via an online travel agent (OTA) like eDreams.net by comparison to booking directly with an airline. New data from independent market research commissioned by eDreams ODIGEO, one of the world’s leading online travel companies, reveals how travellers who are planning future trips can avoid the elements of journey planning they enjoy the least – the time it takes to research the best possible price (43%) – by booking with an OTA.

According to the survey findings, while the vast majority of US adults appreciate that an OTA offers savings, most of them still underestimate the level of discounts that an online agent can generate for them, with 78% of people believing that the saving is likely to be less than 15% compared to booking directly with an airline. In reality, eDreams customers can save an average of $234[1], the equivalent of 19%, when booking a dynamic package holiday (where travellers can create their own packages by combining accommodation and travel)[2].

Though travel continues to be affected by lockdown restrictions around the world, positive progress in vaccination programmes is starting to create an uptick in searches for the summer months across eDreams ODIGEO’s USA travel brand eDreams.net.

Remove the research from holiday planning

When asked which element of the travel booking process consumers find least enjoyable, nearly half (43%) referenced the time taken to find the best possible price. According to an analysis of booking time by eDreams ODIGEO, consumers booking on its OTA websites will save a combined one million hours this year compared to booking directly with an airline[3], avoiding the least enjoyable element of travel planning.

Another significant frustration felt by US travellers when planning travel is the difficulty in aligning dates and times for flight with available accommodation, with 41% finding this element of travel planning unenjoyable.

Furthermore, just over a third (35%) of respondents stated that they find organising flight connections for multi leg trips an unpleasant part of the travel booking process. OTAs such as eDreams.net can alleviate these frustrations by amalgamating multiple options from travel providers to provide different route and price options in one place, depending on whether convenience or price is the traveller’s top priority.

Pablo Caspers, Chief Air Supply Officer at eDreams ODIGEO, commented, «We are starting to see consumer confidence rebuild following positive news around vaccination programmes. As people start to dream and plan for trips overseas, we spoke to US travellers to understand what their pain points are when it comes to planning and booking travel and how eDreams as a travel agent can work to relieve these.

«Despite many people still being in lockdown with plenty of spare time, nearly half of US consumers still find researching price to be the least enjoyable element of travel planning, and this is a place where OTAs like eDreams can really help. Our technology carries out eight billion price calculations every hour, taking the pressure off consumers by ensuring they are presented with the widest choice whilst also allowing them to make easy price and route comparisons.

«With many travellers grounded for much of 2020 and now into 2021, we know people are keen to start travelling again and when they do, they will be seeking convenient, hassle-free booking options so they can focus on relaxing and re-connecting with family and friends after so many months apart.»

eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The leading travel brand offers 274,000 flight routes from over 650 airline partners, giving travellers access to the widest choice and combination of air fares and airlines to secure the best price. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 17 million customers per year across 45 markets.

Methodology: An independent poll was carried out by OnePoll between 25th and 28thJanuary 2021. 2,000 US adults who have travelled as an adult were surveyed.

[1] 194 EUR to USD. Exchange rate calculated on 02.03.21

[2] Price saving is worked out by comparing average gross booking value of eDreams ODIGEO’s dynamic packages compared to the same trip booked separately on top airline and hotelier websites. It is not a like for like comparison of the exact same flight, it could be for the same destination via a different route and airline provider.

[3] Calculated by eDreams ODIGEO based on an internal study that shows that consumers save on average 4.95 minutes when booking via the eDreams ODIGEO OTA brands compared to booking the same products on the airline website directly. The 1M figure is the aggregated time saving expected in 2021 for all eDreams ODIGEO customers, which includes single airline and multi airline trips combined.

 

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SOURCE eDreams ODIGEO