ST. AUGUSTINE, Fla., Jan. 29, 2021 /PRNewswire-PRWeb/ — Hyundai of St. Augustine has been awarded a 2021 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2020 calendar year.
«We’d like to congratulate Hyundai of St. Augustine and all of our Consumer Satisfaction Award winners,» said DealerRater General Manager, Jamie Oldershaw. «DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Hyundai of St. Augustine stands out amongst its peers in Florida.»
Hyundai of St. Augustine has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Hyundai of St. Augustine will find a «2021 Consumer Satisfaction Award winner» badge on their profile to instantly recognize it as a high-quality dealership.
«We are honored to be awarded the DealerRater Consumer Satisfaction Award for 2021. Our team strives everyday to provide Excellent Service from Excellent people and this Award recognizes the efforts of our valued team members and the gratitude we have for our loyal guests.»
DealerRater features nearly five million dealer reviews and has a reachable audience of more than 34 million car shoppers each month. «Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,» says Oldershaw. «The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.»
About DealerRater
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6.5 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
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Hyundai of St. Augustine
Andrew DiFeo
andrew@hyundaiofstaugustine.com
904-797-7800 ext 114
Media Contact
Andrew DiFeo, Hyundai of St. Augustine, 904-797-7800, andrew@hyundaiofstaugustine.com
SOURCE Hyundai of St. Augustine
